Dig Deeper into the 2025 Florida Water Industry Survey Results – Urgent Concerns, Readiness, & Planning Trends

August 12, 2025
Wastewater Visibility News and SediVision
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This entry is part of the series FWRJ Florida Water Industry Survey 2025
FWRJ Florida Water Industry Survey 2025

If you read The State of the Florida Water Industry Survey: Results Are In! (June 27, 2025), then you already know some of the data revealed by polling members of the Florida water and wastewater industry. If you haven’t already read the post, you’ll want to review it in conjunction with this update.

For perspective, Hill Research, an independent, third-party research firm, conducted the survey*. Participants in the Florida Water Industry Survey submitted their survey responses through the Florida Water Resource Journal, the Wastewater Visibility News blog, direct email, or social media. Other respondents took the survey in person while in attendance at the Florida Water Resources Conference, held this year in West Palm Beach.

In our previous post, you’ll find a profile of the Florida Water Industry Survey participants and a summary of five (5) key findings identified by the survey. In this blog post, we’ll look at many of the issues and concerns topmost on the minds of water and wastewater professionals.

Florida Water Industry Survey Results: What Matters Most for Water and Wastewater Utilities

Of the issues presented to the survey respondents, unsurprisingly, the topic of aging infrastructure ranked as the issue of greatest urgency, followed by the logical tie-in of capital financing.

Urgency of Various Points of Industry Concern

florida water industry survey chart 1 showing urgency concerns, see caption for breakdown
Aging Infrastructure – 79% | Capital Financing – 66% | Workforce – 63% | Long-term Water Supply – 56% | Public Understanding – 56% | Financial Sustainability – 53% | Groundwater Management – 49% | Source Protection – 48% | Cybersecurity – 47% | Drought – 32%

Forty percent (40%) of water industry professionals participating in the survey felt utilities were only moderately prepared to meet long-term water needs.

Readiness to Meet Long-Term Water Needs

florida water industry survey data graphic, pie chart, breakdown in caption
Fully – 10% | Very – 21% | Moderately – 40% | Slightly – 13% | Not at all – 8% | Unsure – 8%

Water and Wastewater Now …and Five Years from Now

While the Florida Water Industry Survey did not reveal optimism for the industry’s health over the next five years, it also didn’t reflect a significant decline in the opinion of most water industry professionals or former professionals completing the survey. With scale scores ranging from 1 through 7, survey participants ranked the water industry’s health at 4.2 in 2025, projecting its health will decline to 4.0 by 2030.

Similarly, they ranked the health of the wastewater sector at 3.9 in 2025, projecting a decline to 3.8 by 2030.

When assessing programs currently underway in the water industry, survey respondents identified that efforts to resolve challenges have been implemented. However, the less-than-enthusiastic numbers for the future of the industry’s health in five years suggest that members of the water industry do not view current plans and programs as sufficient.

Most Implemented Plans and Programs

Plan or programPercent implemented
Capital improvement plan79%
Asset management program69%
Customer communication plan56%
Water conservation plan53%
Water loss control plan51%
Source water protection program49%
Groundwater protection program49%
Lead service line replacement program47%
Business continuity plan47%
Integrated water plan44%

Least Implemented Plans and Programs

Plan or programPercent implemented
Climate action plan18%
Digital water strategy29%
Drought/water shortage plan36%
Energy program,39%

Interested in learning more about the findings of the 2025 Florida Water Industry Survey? We have more to share!

Wastewater Visibility News will share more key facts revealed by the Florida Water Industry Survey. To make sure you receive all the insights from the survey, visit Wastewater Visibility News frequently OR sign up below to receive updates from the blog every time it publishes.

* The resulting data collected is a non-probability sample and no representations are made regarding the projection of the results herein to the entire Florida water industry sector.

About the Florida Water Resources Journal

FWRJ logo

The Florida Water Resources Journal is owned by and is the official publication of three Florida associations:

The Florida Water Resources Journal contains information and topics concerning Florida’s more than 3,000 domestic and 1,500 industrial wastewater facilities, its 7,000 drinking water systems, and a myriad of wetlands and other surface water agencies. The fourth largest population in the U.S. with over 16 million people, Florida is the third fastest growing state and is continually adding, repairing and improving water and wastewater services. It is mailed on the first day of the month to all members of the sponsoring organizations, as well as to direct subscribers.

Published monthly, the Florida Water Resources Journal is a technical publication oriented toward water treatment and distribution, wastewater collection and treatment, and stormwater control.

About SediVision®

SediVision logo

The concept driving SediVision® technology took root in the work of U.S. Submergent Technologies, LLC (USST). USST is a submergent cleaning company established in 2011. The company provides sand, grit, and residual removal services from hard-to-reach material in wet environments, including tanks and large-diameter pipes. Through the experience of cleaning hundreds of wastewater tanks for utilities, the team at USST recognized a persistent issue for utility managers: the inability to accurately estimate accumulated tank material due to the lack of visibility within wastewater tanks.

The challenges of seeing into the turbid water in tanks left utility managers unable to plan or effectively allocate funds within wastewater budgets because they could not reliably assess conditions within the tanks. The development of SediVision® technology was a direct response to help solve challenges facing utility managers and operators.

Developed in 2018 and refined through 2021, the technology, now patent-pending and trademarked as SediVision®, provides complete visibility into wastewater tanks, delivering to treatment facilities critical information for accurately assessing system functionality and maintenance needs.

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